Velocity Academy Partners with Utility Warehouse for IT Apprenticeships
Velocity Academy has partnered with Utility Warehouse to recruit and deliver IT Support apprenticeships. Utility Warehouse have an exciting position available to join their team. This Velocity Academy programme is designed to give you the skills enabling you to provide tactical advice, training and support on core technology applications (both hardware and software) to internal colleagues to enhance and enable the delivery of application-based products and services.
Utility Warehouse is a UK-based company that provides multi-utility services, including gas, electricity, broadband, mobile, and home insurance, to residential and business customers. Operating as a discount club, they offer all these services under a single package, aiming to simplify and save money for their customers. The company’s unique selling proposition lies in its CashBack program, rewarding users with money back on their bills when they shop with selected partners. With a network marketing approach, customers can also become independent distributors, earning commissions by referring others to the services. Utility Warehouse has garnered attention for its innovative approach and cost-effective solutions.
In Utility Warehouse’s own words –
‘We’re a bunch of great people working together, solving problems and having fun. Together, we strive to find solutions to help the great people around us get on with the things that really matter in life.
How? It’s simple, we take the headache out of essential home services by providing them all in one place – energy, broadband, mobile, and even insurance. That’s one provider, one account, one bill, and lots of savings.
We’re a truly unique FTSE 250 company with a business model that has real social impact at the heart of it. Being a part of the UW community you’ll join a working environment like no other – one where everyone matters – be it our customers, our partners or you, our people.’
The Role Available
As an End User Support Analyst you’ll work closely with the End User eXperience team leader within the End User IT Support team. You will work in a cross discipline team whose primary focus is ensuring that our employees are able to work without interruption, and you will help to enable those employees to add real value throughout the business.
You’ll learn how to support the end users with new technologies, the ability to multitask across several IT Support channels, through analysis of tickets, and automation work.
The role is full time Mon – Friday and will be located in London (NW9)
Interested? Apply Below: