Network/IT Support Tutor

Job Description

This is an exciting opportunity for an individual to pioneer a new Apprenticeship programme for an exciting, innovative training provider. Velocity Academy are looking for a candidate who is experienced in the field of Network/IT Support and would like to progress into education. The role will involve the development and delivery of the Network/IT Support Level 4, Level 3 Standard Apprenticeship programmes. This programme will develop students’ Knowledge, Skills and Behaviours in line with our required standard and timescales.


  • Responsible for the required number of learners in accordance with company guidelines
  • Responsible for designing/updating the Network/IT Support delivery models in line with BCS requirements
  • Responsible for developing the Network/IT Support qualification in line with the Digital Industry Occupational Briefs
  • To work as part of a team to create the resources and materials required to deliver the Network/IT Support standard
  • To deliver teaching and learning sessions via a variety of delivery channels (Classroom/Remote)
  • To ensure learner retention is at an acceptable level
  • Review learner’s performance in accordance with operational and quality requirements
  • Motivate/drive learners to achieve in line with agreed targets and deadlines
  • Deliver and support the learning process
  • Monitor Health & Safety, Equality & Diversity and Safeguarding within the settings
  • To provide effective IAG (Information, advice and guidance) service to both internal and external clients/ customers
  • Promote Velocity 1st at every opportunity with employers and learners, as well as all other internal and external parties
  • Actively market business opportunities and report accordingly
  • Manage own time effectively in order to progress learners including completion of paperwork and updating of systems, ensuring deadlines are met



  • A good standard of general education
  • GCSE (or equivalent) English and maths
  • Network/IT Support experience
  • Network/IT Support equivalent qualifications
  • Knowledge and application of the Microsoft Office 365 suite, Microsoft Server and Microsoft Azure
  • Technology or STEM degree and/or equivalent knowledge

Desirable but not essential 

  • Teacher, training qualifications (eg: CTLLS, DTLLS, Cert-Ed)
  • TAQA or equivalent qualification (eg: D32/33, A1, CAVA)


  • Ability to plan, organise and priorities own workload
  • Well-developed interpersonal skills
  • Good customer contact skills – customer orientated
  • Ability to work to deadlines

Role: Permanent

Salary: £30,000+ Dependent on experience + Bonuses

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