Careers

Apprenticeship Partnership Advisor

Role: Apprentice Partnership Advisor

Reports to: Business Development Manager

Job Purpose:

  • Work alongside the Business Development Manager to maximise Apprenticeship opportunities to SME and Levy employers
  • Provide administrative support to the Apprenticeship Recruitment process
  • Promote Velocity’s products and services to current and prospective clients

Based: Office based (Normanton)

Responsibilities

  • To build lasting relationships with customers, by delivering exceptional customer service standards
  • Maintain and develop relationships with existing customers via telephone and email communication
  • Go out of your way to get customers excited about our incredible range of qualifications on offer at Velocity
  • Work as part of a dynamic team, meeting targets, deadlines and delivering on promises
  • Stay in touch with our customers to offer them a great aftersales experience
  • Overcoming any objections with a view to getting the customer onboard
  • Secure agreements from prospective customers through a relationship building and partnership approach
  • Provide administrative support to the recruitment process, updating records and systems
  • Explain products and services to potential customers and assist them in selecting those best suited to their needs
  • Attend team meetings and share best practice with colleagues
  • Achieve and exceed the minimum targets for engagement and conversion of leads

 

Essential Skills, Knowledge and Experience

  • Well-developed interpersonal skills
  • Good customer contact skills – customer orientated
  • Ability to work under own initiative, whilst also being able work as part of a high energy team
  • Ability to work to tight deadlines
  • Confidence
  • Good ICT/digital skills
  • Problem solving skills
  • Ability to plan, organise and prioritise own workload
  • Honesty and reliability
  • Excellent communication, organisation, and people skills – we want people who love what they do !!!

 

Desirable Skills, Knowledge and Experience

  • Industry recognised Customer Service/Business Development related qualification
  • Experience in sourcing employer contacts and creating interest/demand from customers


Other requirements

  • A full enhanced DBS check will be required

Benefits

  • Employee incentive schemes
  • 25 days annual leave (increasing 1 per year to 28 days) plus Bank Holidays, Birthday and Christmas Shopping Day
  • Long service awards
  • Company pension auto enrolment scheme
  • Excellent learning & development opportunities
  • Salary £18,000

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